Refund Policy

Last updated: July 20, 2026

Minimum 14-day refund window — no exceptions or conditions.

1. 14-Day Money-Back Guarantee

ZBENS (zbens.com) provides a minimum 14-day refund window with no exceptions or conditions for all paid digital products sold on this website, including HDRECOVER Pro licenses.

If you purchase HDRECOVER Pro (or any other paid digital product from zbens.com) and wish to cancel for any reason within 14 days of the purchase date, you are entitled to a full refund. No questions asked. No exceptions. No conditions.

This guarantee applies regardless of license activation status, file-recovery results, or change of mind.

2. How to Request a Refund

Email matt@zbens.com with:

  • Order / receipt number (for example, your Paddle order ID)
  • The email address used at checkout

We typically respond within 3–5 business days. Approved refunds are returned to the original payment method; bank timing may vary. When checkout is handled by Paddle as Merchant of Record, you may also request a refund through Paddle’s buyer support channels.

3. After the 14-Day Window

This money-back guarantee covers requests made within 14 days of purchase. Requests made after that window are outside this guarantee. Mandatory consumer-protection rights in your country still apply where required by law.

4. Contact

Billing and refunds: matt@zbens.com
Refund policy URL: https://zbens.com/refunds.html
Pricing: https://zbens.com/pricing.html